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Fees & Cancellation Policies

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Payment Method

On-line reservations can be made using American Express, MasterCard, Discover or Visa Credit Cards.
Visa Mastercard Amex Discover

Fee Information

If you choose to make a reservation, a non-refundable reservation fee of $9.00 for campsites and cabins/cottages, will be included in the total payable.

Your credit card account will be charged at the time that the reservation is made. Please allow up to 24 hours for your reservation to be confirmed. Charges will appear on your statement as reserveamerica 1-800-456-2267.


Need to confirm, cancel or change dates on your reservation? Access your account online at ReserveAmerica.com !

For additional assistance on your reservation please contact us at: www.reserveamerica.com/contact.do

There is a $9.00 reservation change fee required to make a change to any reservation. To make any changes to your reservation you must do so at least 2 days prior to your scheduled arrival. Changes cannot be made less than 2 days prior to your scheduled date of arrival for a DEC campground and less than 1 day prior to the scheduled date of arrival for an OPRHP campground. This fee is substantially less than the fees associated with canceling a reservation and re-booking a new reservation. Any reservation with a departure date that is more than 9 months from today can not be changed for 18 days after the reservation was made.

If you are calling on your arrival date looking to change your dates completely- you can't. At this point you can only call the park to cancel your reservation. Upon arrival at the campground no refunds will be issued for date changes or early departures. Also, please note that refunds will not be granted for events, circumstances, or decisions that are beyond the control of the Agencies (DEC & OPRHP).


If you cancel your reservation you will be assessed fees. It's important to know the closer to your arrival date you cancel, the less money you will receive back as a refund.

Cancelling 8 days or more prior to arrival - Reservation fee $9.00 + Cancellation Fee $9.00

Cancelling 7 days or less prior to arrival - Reservation fee $9.00 + Cancellation Fee $9.00 + the cost of the first nights stay. (this amount varies based on the cost of your site). Please note: All fees are retained if you fail to arrive and do not inform the park of a cancellation in advance.

To cancel a reservation prior to your scheduled arrival, you can cancel online. To cancel a reservation within 1 day of arrival (OPRHP facilities) or 2 days of your arrival (DEC facilities) you must call the park.

Attention Access Pass Holders

Qualification changes are in effect as of May 19, 2010. Before your next camping stay, please confirm whether your pass will still be usable for camping by visiting www.nysparks.com/admission/access-pass/default.aspx.

All camping patrons are required to pay the full cost when making reservations. Any fees eligible for refund will be initiated upon completion of your stay.

Before you make your reservation, please review the rules and regulations for camping at New York State campgrounds.